TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer

TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards ("PCBs"). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

Scope:

Responsible for Sales/Marketing calls for internal and external customers, subsidiaries, distributors and the representative network for the region. As a customer liaison, this individual will promote and maintain positive customer relations by replying to customer inquiries in a timely manner.

Duties:

• Achieves total customer satisfaction by providing high quality and timely service to all internal and external customers.
• Work to develop customer relationships through collaboration, respect, professionalism, and integrity.
• Take personal ownership of internal and external customer issues and follow through to ensure a lasting service impression.
• Receive all customer requests via telephone, mail, email, etc.
• Analyze customer requests, provide information requested or refer to appropriate person.
• Reply to customer inquiries on pricing/availability, product information, order receipt, ship status, returns, samples and literature requests.
• Maintain entries related to the customer management database including contact reports and tracking, customer master file and customer feedback.
• Knowledge of product lines, prices, delivery times, various marketing services and any other related information.
• Comply with all department and corporate policies and procedures, included but not limited to safety, security, ESD and OSHA guidelines.
• Responsible for generating and analyzing various data for the region related to sales, quotations, distributor stock levels and sample requests.

Essential Experience and Skills:

• Must demonstrate ability to work in a dynamic, fast-paced work environment.
• Must have ability to analyze and resolve problems.
• Must be self-motivated and goal-oriented with a strong work ethic. Driven to meet deadlines.
• Must have ability to handle multiple tasks and delegate tasks appropriately.
• Must have excellent written and verbal communication skills.
• Must have strong computer skills and the ability to learn and use company and customer systems.
• Must have strong organizational and time management skills.
• Must have ability to work both independently and as part of a team.
• Capable of executing tasks on schedule; maintains organized records and works systematically and efficiently.
• Must have the ability to engage the customer by tracking progress, frequent follow-up and timely resolution.

Education and Experience:

Associate Degree
0-2 Years Relevant Experience.

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TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.

Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is:

Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition ofForeign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.