JOB DESCRIPTION

Summary: Responsible for coordinating the actions to achieve or maintain IATF16949 certification & BOS targets, facilitate customer 5-Star audits and related improvements, facilitate, and maintain layered process audit system, track, and report key Quality metrics, and participate on the Plant Leadership Team with administrative support.

• Complies with all BOS, ISO/TS-16949 and Customer Specific requirements.
• Understands Plant/Customer KPI's and works with team to meet and exceed.
• Participates as Layered Process Auditor if instructed by Manager.
• Responsible to ensure that continuous improvement is made in all Production Quality Deliverables.
• Provide support on PPAP package preparation for product submissions and approval by appropriate Customer personnel. Obtain approval of submission packages from the Product Service Manager or Quality Manager prior to submission to the Customer.
• Develop and update Control Plan as required. - Support the Manufacturing Engineer in updating the PFMEA as required.
• Develop appropriate inspection plans and containment plans.
• Utilize all Customer-specific systems.
• Responsible to conduct capability studies, and ensure that they are properly performed and documented for special characteristics, and that Customer and internal requirements are met (or a written Customer deviation is obtained).
• Support the continuous improvement of the Operation Description Sheets (ODS).
• Identify and utilize the appropriate statistical tools. Mentor team members on proper statistical application and techniques.
• Interface with assigned external customers as the single point contact for issue resolution.
• Responsible for completion of any customer specific advanced quality planning requirements.
• Responsible for writing and submitting 8-Ds to the customer in a timely manner.
• Visit the customer on an as needed basis. - Communicate between the customer and the plant. - Initiates the Quality Alert when concerns arise and follow the alert until it is closed. - Confirm all customer return material analysis root causes and corrective actions.

Education and Experience:

• Associates Degree Preferred. High School Diploma and/or Post Secondary Education in a related field with equivalent experience.
• Strong written & verbal communication and interpersonal skills required
• Three or more years Quality experience in a manufacturing environmet
• Experience in a multi-faceted role or accumulation of cross-functional experience including Quality, Administrative, Production, etc. (Quality role required

PRIMARY LOCATION